Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

IMPORTANT - You MUST call or email Nautilus Aviation with your hotel details once your booking is confirmed. • Weight Policy: Individual passenger weights and accompanying carry-on luggage MUST be advised at time of booking. Weight variances greater than 10% may incur an additional fee. Maximum single seat payload of 130kg. For passenger comfort and aircraft weight and balance, passengers exceeding 130kg are required to purchase an additional seat at 50% of ticket price - this is non-commissionable and payable to Nautilus Aviation on day of travel. • Confirmation: Reservations are held ONLY if weights are received and full payment is made - unless credit facilities have been previously arranged.  • Tour Cancellations: Tours and aircraft substitutions are subject to Management and/or pilot discretion, weather, air traffic control and availability • Refunds: Cancellation notice of 48 hours is required for a full refund claim and 24-48 hours, for a 50% refund claim. No refund applies if booking is cancelled within 24 hours.