Ticket Information

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Redemption Instructions

- Your official ticket will be sent in your Viator chat app at least one day prior to your visit. Please check your Viator notifications. - In some peak days, your exact entry time may vary by up to 45 minutes in peak days. You will be assigned the closest available timeslot to your selected time. Your exact entry time may vary by up to 45 minutes in peak days. - BRUNELLESCHI DOME IS NOT INCLUDED. - Present your ticket at the Giotto Bell Tower entrance at your selected timeslot - You may visit the Cathedral and the Baptistery at your convenience - The monuments included in Giotto Pass can be visited within 3 calendar days from the date selected