Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

If you need a pick-up, please contact us and let us know where are you staying so we can assign you the nearest pick-up point (extra cost)

Pickup Information

During the booking process we will request the name of your accommodation in order to confirm your pick-up time and location. One day before the activity, the staff will contact you with this information. If your accommodation is not in those locations, you will not have the transfer service included, and therefore must make your own way to the meeting point at 10:30 am