Ticket Information

Description

4 attraction credits: Exchange your credits for admission to any 4 attractions or tours. Use for 30 days from first attraction visit.

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Meeting and Pickup

Redemption Instructions

Go City is here to make sightseeing easy. Follow these simple steps to make sure you can hit the ground and get exploring. 1. Click ‘Get your ticket’ in your confirmation email to view your Go City pass (it should show the Go City logo, a QR code, and your Go City order number). 2. Click the link on the pass to update your email address. Without this step, you won’t be able to make attraction reservations. 3. Once updated, you'll receive an email from orders@bookings.gocity.com with instructions on how to sync your pass to the Go City app to access your digital guide. 4. Download the app, sync your pass and go see it all! If your pass doesn’t show Go City branding or a link, contact support for assistance with accessing your pass on +1 617-671-1000 - you will not be able to enter attractions without a Go City QR code. How does Go City work? You now have access to your chosen number of attractions from the options available - each attraction can be visited once. Simply show the QR code on your pass (on your mobile device or printed) at your choice of attraction to enter. Your pass is valid for the number of attractions purchased and is valid for use within 1 year. It is only activated when you visit your first attraction. You then have 30 days until your pass expires. How does the London Explorer Pass work? The London Explorer Pass by Go City is loaded with a set number of credits, where 1 credit = 1 attraction visit. You can find out your remaining number of credits (entries) on the Go City app. Do I need to place a reservation? Some activities require reservations. Use the Go City app to plan your itinerary and reserve where necessary to avoid disappointment. Where can I get the included guide? We recommend downloading the Go City app for everything you need including attraction info, a Trip Planner and the ability to reserve attractions within the app. Digital guide can be found at the bottom of your pass document. Other Questions? Call +1 617 671 1000