Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

1. Find The Setup Instructions NOW: • Download the App: actiontourguide.com/app • Find Your Password: Search your email or text messages for "Action Tour Guide" • Enter Password: Open the app and enter your 8-digit password • Download the Tour NOW while you have WiFi or cell service • Offline Ready: Once downloaded, the tour works without internet • Need Help? Visit: actiontourguide.com/redeem 2. Download The Tour NOW: • Download NOW over WiFi or cellular data ahead of your trip. • Don't wait until travel day - your tour is VALID FOREVER from purchase. • Your password redemption is limited to the number of travelers booked. Please enter the same password on each device. 3. Audio Tour Tips: • This is a self-guided audio tour - no one will meet you at the starting point. • Entrance and attraction tickets are not included. Please book those separately. • Curious how it works? Watch a quick video here: actiontourguide.com/tutorial • For the best audio experience, connect to the car stereo via Bluetooth, USB, or AUX, or listen through your phone's speaker. • CarPlay and Android Auto aren't supported yet. • Bring headphones for the best experience on your walking tour. • New, Lifetime access, no expiry. Use it anytime, on any trip, as many times as you want. 4. Help & Support: • Visit our FAQs: actiontourguide.com/faq • Chat online: actiontourguide.com • Call: 1-435-288-0560 • Email: support@actiontourguide.com Important Note: • South Rim: Open year-round. • Some areas of the Grand Canyon South Rim tour are only accessible by shuttle—bring headphones for detailed audio instructions. • For road closures and park entrance fees, please refer to the official park website. • View this alert: https://www.nps.gov/grca/emergency.htm Note for International Visitors: Starting in 2026, this park will have additional fees for non-residents. Visit NPS.gov for details.