Ticket Information

Description

Pickup included

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Redemption Instructions

BALANCE DUE: $45 USD per person - Payable on the day of the excursion After disembarking, proceed through the cruise terminal and remain within the port area toward the designated meeting zones. Look for a personalized sign with your name and excursion name. Our team will assist with check-in and remaining balance. Please arrive early, as departures operate on a strict schedule and late arrivals may not be accommodated.

Pickup Information

From the moment you disembark in Costa Maya, your experience with us begins. Please proceed through the cruise terminal and continue within the port area toward the designated meeting zones. As you make your way, look for a personalized sign displaying your name along with the name of your excursion so you can easily identify our team. Our staff will be ready to welcome you inside the port, assist you with your check-in process, and complete your remaining balance prior to departure. BALANCE: $45 USD PER PERSON | PAYABLE ON THE DAY OF THE EXCURSION. For a smooth and seamless experience, we recommend heading directly to the meeting point after disembarking and avoiding unnecessary stops along the way. We also suggest being ready minutes prior to your scheduled departure time so everything can begin comfortably and on time. Please note that departures operate on a strict schedule, and late arrivals may result in the experience proceeding without participation.