Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Additional ticket redemption instructions: - Please present your ticket upon our guides' request for verification. - Do not forget to provide your room number to prevent any confusion with similar names. - Should you have any special requests, do not hesitate to contact us. The Stepway Tours team wishes everyone a pleasant journey and a memorable time with us.

Pickup Information

* Pickup time start based on the hotel location. * All pick up service will be from the main gates of the hotels, not from reception gates. * All pickup service will be confirming the room number of the guest to avoid name duplication. * Kindly get your passport & a copy of your passport including your visa with arrival stamp it’s Important in order to when need to check.