Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Thanks so much for purchasing a ticket for "Granville Island: The Captain's Puzzle Path" adventure! We can’t wait for you to play. Before you start, please follow these steps: 1. Claim your adventure on Destplore via this link: https://destplore.com/adventures/granville-island-the-captains-puzzle-path-0v7nao.html?coupon=VIA5625188P100&utm_source=trip_advisor&utm_campaign=gmb&utm_content=purchased 2. 100% discount will be auto applied. Click Continue. The website may require you to login if you haven't done that yet. 3. Download the Destplore app and log in to the same account. Your adventure will appear in the app under Purchased list. 4. Charge your phone before you go (you will be using it during the adventure) If you run into any issues, please contact destplore@gmail.com and we will help you out immediately. Have an amazing time and enjoy the adventure! Destplore Team