Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Present your mobile ticket and photo I.D. at check-in. 10:00 AM DRIVE ANCHORAGE TO WHITTIER - All cruises depart from the Cliffside Marina, 100 West Camp Rd, Whittier, AK. We suggest departing Anchorage at 10:00 AM and allowing 1.5 hours to reach the Whittier tunnel entrance at 11:30 AM. The drive to Whittier along the Seward Highway is a spectacular route designated a National Scenic Byway. Plan extra travel time for photo stops and summer road construction delays. To reach Whittier, all guests will travel through the Anton Anderson Memorial Tunnel, North America’s longest shared rail and vehicle tunnel. The one-way tunnel operates on a rotating schedule, and everyone must be in line by 30-minutes past the hour to enter the tunnel going to Whittier. The fee for the tunnel ($13) and parking ($10-$12) is not included. In Whittier, public parking is available on Whittier Street, a short walk from our office. 12:00 PM GLACIER QUEST CRUISE - To receive your boarding cards for the cruise, proceed to Phillips Cruise "Express Check-In" located on the observation deck near the boarding zone in the Cliffside Marina. Present your photo I.D. and a mobile ticket to receive your cruise boarding pass, meal card for lunch, and a map indicating the location of your reserved seat. All guests must be on the Glacier Quest Cruise to Blackstone Bay by 12:55 PM. A hot lunch will be served shortly after the cruise departs to reach Blackstone Bay, home to seven glaciers and numerous towering waterfalls. Watch for wildlife along the way and learn about Prince William Sound as the Chugach National Forest Service ranger provides professional narration. Every cruise includes our No Seasickness guarantee! 5:00 PM DRIVE WHITTIER TO ANCHORAGE - After exploring Whittier and Prince William Sound by boat, enjoy Whittier. The tunnel opens every hour for 15 minutes to allow traffic to depart Whittier. The last tunnel closes at 11:00 PM. If you need assistance, please call us at 907-276-8023.