Ticket Information

Description

Nature Cruise: This tour includes a 1-hr 45-min nature cruise in Milford Sound. Packed Picnic Lunch: This has a Chicken sandwich. If you would like Vegetarian, please note in special requirements, or let our team know. Glass-roof Mercedes van Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• After booking, you will receive a message from one of our team confirming your exact departure location and time, and asking you any questions relevant to your booking. Please keep an eye out for this and please do not hesitate to ask us any questions prior to the day. • Complimentary pickup is not offered to Airbnb locations or private addresses unless agreed with us. We also only pick up from select accommodations in Queenstown. • Please be aware that departure times vary depending on the departure location. Departure locations must be reconfirmed at least 24 hours prior to departure by phone or email. +64 3 441 4788 or info@altitudetours.co.nz. • Please be at your departure location 10 minutes prior. Our guide will wait up to 5 minutes after your departure time. Any late arrivals who miss the tour will be fully charged. • We would recommend you bring extra snacks or come prepared to buy food/drink during our stops in Te Anau. • The packed picnic lunch will include a chicken sandwich. You can request a vegetarian sandwich up until 5pm the day prior to departure. • In an effort to reduce single-use plastic, we no longer provide water bottles, and recommend all travellers bring a reusable bottle with them. There is an option to purchase a reusable bottle onboard, if you come unprepared. • Please bring walking shoes, warm clothes, and rain jacket.

Pickup Information

Please be ready and waiting at your agreed pick-up location below and look out for a Mercedes Sprinter van. Please ensure you are at your pickup location 10 minutes prior to the departure time specified, due to other pickups we are not able to wait longer than 5 minutes past the specified departure time.