Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Please bring the e-voucher when joining the tour.

Pickup Information

Free pick-up and drop-off only for customers living in hotels, guesthouses, or lodging places located in the central city of Chiang Mai and the surrounding areas of the Old City Wall in Chiang Mai Province including Chang Klan Road, Thapae Road, Wualai Road in zones of the Night Bazaar, Lam Yai Market (Kad Luang), and areas within 5km from the city area (Mueang District). If your hotel is outside the free pickup area, the designated meeting point is the Thapae Gate in Chiang Mai Old City. Your tour guide will be holding a "TripGuru" sign waiting for you. Exact pickup time depends on participants’ respective locations. The driver will contact you the evening before your activity date to confirm the exact time. IMPORTANT NOTICE Kindly be at your meeting point/hotel lobby (please ensure your accommodation is within our free pickup areas) at least 10 minutes before the stated meeting/pick up time. Our tour guides will only wait a maximum of 10 minutes for you before proceeding to the next stop. If you are headed to a meeting point, we would like to stress that heavy traffic in the mornings is expected, and can vary greatly when compared to the travel time stated in navigation apps (e.g. Google Maps, Waze, etc.). Please make sure to consider leaving with enough time to reach your destination. IMPORTANT: IF AVAILABLE, PLEASE PROVIDE YOUR HOTEL NAME AND ADDRESS BEFORE COMPLETING THE PAYMENT