Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• The e-ticket will be shared via email and WhatsApp one day prior to the tour date. • Kindly download the ticket in advance to ensure a hassle-free entrance at the attraction. • In case you face any issues, please contact us immediately in real time via WhatsApp, email, or phone call. • Our customer service team is available 24/7 to assist you.

Pickup Information

• Please wait in the hotel lobby or in the designated pickup point at your scheduled pickup time. • We have a 24/7 customer support team to ensure hassle free transfers and any queries are taken care real-time . • We will share the pickup details one day prior to your tour date via email or WhatsApp, for further assistance please do contact us . • Kindly mention your address in 'special requirements’ if not listed in the location map (within Dubai city limits)