Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

PLEASE READ: Minimum Numbers Apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet tour requirements. In the event of this occurring, you will be offered an alternative tour upgrade or receive a full refund. You are responsible for keeping up with VIATOR correspondence regarding this tour as we use this portal for communications. It is important for you to review the information provided to you about your tour, and we use this system to contact you with any changes or cancellations of your tour. You MUST provide a good contact telephone when booking, preferably a cell number while you are in Alaska. A landline or home telephone number does not help us in the event that we need to call you. We are not responsible for missed tours because we are unable to reach you. Lunch is NOT included. We provide complimentary light snacks and water while on our tour vehicle. PLEASE BRING: • Warm layers (could be windy or cold in some areas) • Good rain gear (this activity goes rain or shine) • Camera • Binoculars (optional) Planet Earth Adventures (907) 717-9666 Please do not call this number if you need to cancel your tour. If you need to cancel your tour, you must contact VIATOR directly. We cannot take cancellation requests over the phone or text/email cancellations on behalf of 3rd party vendors. Leaving a phone message or sending us a text or email does not constitute a cancellation. We will re-confirm your booking 24 - 36 hours prior to your tour. You may also receive a call from your guide; receive text and/or e-mail from us the day before your tour to re-confirm pick up time and location.