Ticket Information

Description

Private transfer In a private vehicle with a stop at Windsor Castle with 2 hours viewing time. Pickup included

Cancellation Policy

All sales are final. No refund is available for cancellations.

• 0% refund if cancelled 0+ days before the start date

Redemption Instructions

Airport pickup, Our driver will monitor the flight and only go into the terminal 40 minutes after the plane lands and our driver will meet you with your name on the Board Sign at the arrivals point, located immediately after the customs exit. (Please do not leave the airport terminal we are not allowed to pick up from outside of the terminal) This service is available from 9:00 AM to 13:30PM therefore if your flight lands earlier than 8.30 AM, the chauffeur will only go into the terminal at 9.20 AM. If your flight lands later than 12:30 PM unfortunately this service won't be available due to Windsor Castle closing time. If for any reason you need to contact the office or cannot locate your driver please call our UK number on 0208 935 5116. If waiting time at Heathrow airport exceeds 90 minutes from the flight arrival time the total carpark cost is payable to the driver in cash to the driver at the end of your transfer. The Chauffeur will leave the airport terminal 120 minutes from the flight arrival time, If not able to make contact with the passenger, If you experience any delays in passport control or customs, Please contact the office as soon as possible to avoid a no-show. This service includes 2 or 3 hours of viewing time (waiting time) at Windsor. If going beyond the 2 or 3 hours the additional charge is applicable, paid to the driver in cash on the day, £50 per hour for the Sedan and for the Minivan and the 8 Seater Van will be £60 per hour. If you are travelling with a cell phone please let us know the number before the travel date so the driver may communicate with you on the day. Each traveller is allowed a maximum of 1 Big suitcase - 29x21x11 inches / 74x54x28 cm (25 kg to 55 lbs) and 1 Small carry-on bag - 22x14x9 inches / 56x36x23 cm. (15 kg to 35 lbs) Oversized or excessive luggage (e.g. foldable wheelchairs, Walker) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable

Pickup Information

The driver will monitor the flight and will meet you with your name on the Board Sign at the arrivals point, located immediately after the customs exit. This service is available from 9:00 AM to 13:30PM therefore if your flight lands earlier than 8:30 AM, the chauffeur will only go into the terminal at 9.20 AM. Windsor Castle open daily 10 AM - 15 PM