Ticket Information

Description

Stop at Deanston Distillery: We will not stop at a castle on this version of the tour. Distillery tour tickets not included. Min age 8+.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Check-In opens 10:15 AM, Bus Departs 10:30 AM SHARP We meet at 1759 Regent Rd, EH8 8DR, in front of Burns Monument. What3Words: ///allow.topped.joined. If using Apple Maps, please reference the Burns Monument. • Optional activities are not included, and based on your chosen option when booking. Tickets can be purchased during the tour. - Blackness Castle admission during Castle option (whisky tour not available on this option) - Deanston Distillery Tour during Whisky Distillery option (castle not available on this option) We are unable to wait for latecomers, missed tour are non-refundable. It is important that if you are arriving at the departure point by taxi or local bus that you leave enough time to get there for the departure time. • Due to safety regulations and insurance, we operate a minimum age requirement of 7 years old for all of our tours, we are unable to make any exemptions. Your child must be 7 years old at the time of departure. You may be asked to produce a government-approved photographic ID, such as a passport, in order to verify their age. • Additionally, we have to ensure that our seat belts fit all passengers properly and we are unable to accommodate anyone under 1.2m in height. even if your child is 7, they must meet the minimum height requirement. • Safety of all passengers on board is the responsibility of your driver-guide and, if they are not 100% content that your child meets these requirements you will be unable to travel. Refunds will not be issued in this instance. • We will not be contactable on the morning of departure. It is important that you contact us with any questions before your departure day. Most commonly asked questions are covered in our FAQ section of the website: https://www.thehairycoo.com/faqs/