Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

✅ Your entry ticket will be sent via WhatsApp on the day of the tour. ✅ Your entry ticket will be sent via WhatsApp on the day of the tour. ✅ Tickets are non-refundable and non-transferable once issued. ✅ Please provide your full name and WhatsApp number at the time of booking for smooth handling and communication. For re-confirmation, contact us via WhatsApp with your Booking Reference (BR) Code: +971 50 5593840 Pick-up times are subject to change due to local traffic conditions and hotel locations. Please contact your local tour operator in advance to confirm your pick-up time.

Pickup Information

⚠️ Transfer Information Enjoy hassle-free pick-up from Central Dubai hotels with drop-off at the Dubai Mall, home to the world-famous Dubai Aquarium & Underwater Zoo. Pick-up is scheduled between 9:00 AM and 9:30 AM. After exploring the Dubai Aquarium and Zoo, return transfers from Dubai Mall are at your own expense. For sharing transfers, pick-up times may vary due to local traffic conditions. Guests are advised to stay updated and cooperate with any revised schedules to ensure a smooth experience.