Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Minimum numbers apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund • A dress code is required to enter the Grand Palace.  You may risk refused entry if you fail to comply with these dress requirements. Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time.

Pickup Information

Pick up and drop off only from City center hotels. You must contact us at least 48 hours before the activity start time so we can inform you about the exact pick up time and place.