Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• Note: Please email Impulse Travel at info@impulsetravel.co to confirm your pickup time or meeting point. The price you paid for the service does not include 19% V.A.T. This benefit only applies to foreigners entering as tourists, so it is necessary that you send us as proof a copy of your passport and the photo of the entry stamp to the country. As required by the national tax authority.

Pickup Information

If the option selected includes pick up service, please enter location details. * Note: pick-up from other towns outside Bogotá have an additional cost (including but not limited to Chía, Cota, Funza, Mosquera, La Calera). Please contact us to arrange it.