Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• Minimum numbers apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund **If arriving on a Cruise Ship - FREE shuttle buses are provided from the Waitangi Wharf to Paihia Wharf (approx 4 mins on the shuttle bus) Please check-in for your tour at PIER 10 on the Paihia Wharf at least 10 minutes before departure. Tour departs within walking distance of the cruise port