Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Pickup Information

- 8.15 AM is price option which is included in shuttle bus from Hanoi old quarter, we can pick up hotels in Hanoi old quarter or Hanoi Opera house from 8.00-8.30AM depending the locations (don't pick up from outside of Hanoi old quarter) - 11.30AM is price option which is not included in shuttle bus/ transfers to & from habour. This option for customers who depart from the Tuan Chau Marina habour. We don't have pick up services in Halong city but if customers book this 11.30AM option & want to book transfers services (Private car, no shuttle bus), pls contact us in advance to get the extra price information. - If customer's international cruise ship habour is Halong international cruise port -> We can arrange the cruise trip at the same habour, customers just need walk from their cruise ship to our point at 11.30AM (just 5 minutes) Please contact in advance by email or hotline to confirm!