Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Present your voucher at the City Sightseeing tour office, located outside the Two Oceans Aquarium at the V&A waterfront or to the boat crew at any of the canal cruise stops Main departure Point is located in the canal, just behind the One & Only Hotel. There is signage directing you to this stop from the Tour Office, located outside the 2 Oceans Aquarium. Other canal stops include: - Battery Park recreational area - City Lodge Hotel - Harbour Bridge Hotel - Westin Hotel - Cape Town International Convention Center (CTICC)