Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

Hi. You don't need a physical ticket or something on phone just the lead's name. ! IMPORTANT ! MEETING LOCATION WATCH A SHORT VIDEO - HIGHLY ENCOURAGED. https://youtu.be/GFKugzRWVps Please meet us at the south corner of Conde Street and San Diego Avenue, right at the entrance to the plaza. The best address for your map app is 2425 San Diego Ave, San Diego, CA 92110 IMPORTANT MUST VIEW Free location/parking map: https://hauntedsandiegotours.com/images/parking.jpg If you’re using Google Maps, address works. If you’re using Apple Maps, please make sure to head to the corner of Conde Street and San Diego Avenue—not further down San Diego Ave. You’ll see us right at the corner, near the entrance to the plaza. ****Heads Up! No Email or App Messaging Get Replies All these big booking platforms and apps have their own messaging systems, and we can’t keep up with them. If you have questions text or call 619.255.6170. Emails and in-app messages will not be seen, repled to or acted upon. You have to call or text. Expectations No clowns chasing you down the street or monsters jumping at you. Our stories true but done theatrically with jokes, a sense of humor is a must. Whaley House (Outside. No ghost tour enters as it is a money printing machine for an out of town corp), Villa Montezume (Enter 95% of the time; performed by their staff if sick or private event may not enter), Horton Grand (enter), Davis-Horton (enter) and Old Town Graveyard (enter) Things can happen on the tour but are rare; you must get lucky. 2 hours long. Tip nicely if you enjoy the tour, call/text me if you don't. Use the bathrooms before. Photo the environment but not the performance. No ticket is needed; give the host your name. GET THERE EARLY for parking Leave on time firm no exceptions, refunds, substitutions if you are late. Please, please be on time. :) - Brian By booking your party members agree to our T&Cs: https://hauntedsdgaslamptours.com/booking-terms-and-conditions/