Ticket Information

Description

Guide info: The guide's explanations are bilingual: English and Spanish. You will only hear your language through the headset

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

If you choose the Hotel Pick-up option: * Hotel pickups start approximately 30 - 60 minutes before the start time of the tour * Hotel pickup service starts at 7:30 am from centrally-located hotels * The duration of transfers is approximate, as it depends on traffic conditions. Please call 24 hours before the start date to receive your pickup time (pickup is available only at a centrally located hotel within the Aurelian Walls). If you choose the Meeting Point option: * 30 minutes before the tour start time - Please reach viale Giorgio Washington entrance to the Villa Borghese park, Metro A line - stop Flaminio Emergency phone number: 0039 06 474 2501 (6:30 AM – 8:00 PM 365 days) 0039 348 8112027 (Whatsapp only)

Pickup Information

*Pick up hotel option : Be ready 45 minutes before departure in the hotel lobby (60 minutes for non-central hotels). For info regarding service feasibility/coverage verification, ask the reception or contact our booking office. If your hotel is not covered, please reach the meeting point on your own. *Meeting point : If your hotel is not serviced or you selected the meeting point option, please make your way to the meeting point 30 minutes prior to the tour start time: viale Giorgio Washington entrance to the Villa Borghese park metro a line - stop Flaminio