Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Boarding Instructions We recommend arriving 30 minutes prior to your tour. Please meet at the location above 20 minutes prior to departure for boarding and a pre-trip orientation. There’s no need to print off email confirmations or tickets –– we’ll check you in electronically with the last name on your reservation! Sunscreen Being sunburnt on your vacation is no fun! While our vessel Artemis has lots of shaded areas, you never know when you’ll be in the sun! The best time to apply sunscreen is either before getting to the marina or before boarding the vessel. **Spray-on sunscreen is not allowed onboard.** Shoes Optional! Artemis was built for comfort! Our vessel features SeaDek, a state-of-the-art closed-cell foam, that is most comfortable when barefoot. Upon boarding our crew will have a bin for shoes, so plan your footwear choice accordingly (sandals recommended). Motion Sickness For our whale watching tours, we often head into open water. If you’re prone to motion sickness, please take motion sickness medication the morning of your tour before arriving at the marina. Snacks All Hawaiian Adventures Kona tours have complimentary cold beverages available onboard. We recommend leaving the snacks at home and showing up for the tour with a full belly! Due to the speed of the vessel, it’s extremely hard to eat while we’re underway. **Please do not bring snacks onboard.**