Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

- Please contact Asian Trails at least 72 hours before your activity date to confirm your reservation and arrange transportation. Changes within 24 hours may be on request. - Pick-up times for excursions will be reconfirmed one day prior to commencement of your booked excursion. As an indication, the pick-up time from your accommodation is scheduled 30-60 minutes prior to the confirmed starting time. - Please be ready and waiting in your hotel lobby 15 minute prior to your scheduled pick up time. - Upon pickup, please present your confirmation/voucher or photo ID in exchange for your activity. - Customers are advised that during the TET celebrations (celebration of Vietnamese New Year), excursions and tours may be subject to supplementary charges and/or may see longer waiting times than normal. In the event of no-show or change of accommodation without prior consent and confirmation from us within 24 hours may result in the applicable cancellation charges as outlined in the terms and conditions.

Pickup Information

Hotel pickup is available from most centrally located Ho Chi Minh City centre hotels. Transfer outside these areas, supplements apply.