Ticket Information

Description

Duration: 8 hours Food and drinks: This option includes the buffet lunch at the Beach Club as well as the open bar of drinks onboard and in the Beach Club. Transportation: This option does not include hotel pick-up. Passengers must arrive at the dock on their own.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Congratulations on your purchase! For more details about booking this product, please get in touch with our team at the destination: - Telephone number: +52 55 5522 8283 - Emergencies: +52 55 4950 5529 - Email: cancun1@amigotours.com The meeting point for "Tour with Open Bar" and "Food and Drinks Tour" is Marina Las Perlas (Hotel Imperial Las Perlas Km 2.5, Zona Hotelera, 77500 Cancún, Q.R., México). Please arrive at least 15 minutes before the starting time to proceed with the check-in. For the "All-inclusive Tour" and the "Full Premium Experience", please, provide the name and address of your hotel to arrange the pick-up. For the safety of our clients, the snorkeling activity may be canceled due to bad weather. If this occurs, no refund will be provided. To participate in the snorkeling activity you must be at least 8 years old and be in good physical condition. Pregnant women cannot participate in the snorkel. In case of severe bad weather, the entire tour may be canceled. In addition, remember you must pay the dock tax (20 USD) upon arrival at the port. Enjoy your experience!

Pickup Information

The pick-up time will be provided the day before the tour, according to the selected service option.