Ticket Information

Description

ISLAND RUSH + TRANSFER (12 PM): Choose this option if you require roundtrip transportation service Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Thanks for booking with cancunrushtours! You are about to live one of the best experiences in Isla Mujeres. IMPORTANT INFORMATION: *WITH TRANSPORT: Our team will send you a message one day before the tour with the exact pickup time. * NO transportation : the meeting point will be at Marina Muelle Flamingos Cancun. The exact time will be confirmed a day early. Recommendations : ✔ Keep your WhatsApp active ✔ Arrive 15 minutes in advance ✔ Get ready to enjoy snorkeling, turquoise sea and beach club buffet The cancunrushtours team will be in touch to provide you with an organized, safe and memorable experience.

Pickup Information

We offer return transportation (from the hotel or meeting point, as appropriate) for all travelers who book this tour by selecting the price option with transportation. Areas where the transport service applies: CANCUN: * Downtown Cancun * Hotel area * Puerto Juárez * Playa Mujeres * Costa Mujeres * Puerto Cancun PUERTO MORELOS : * Bus stop at Chedraui Puerto Morelos supermarket PLAYA DEL CARMEN : * Playa del Carmen center (for hotels on the coast, due to narrow streets, the nearest meeting point applies) * Hotel area * Playacar * Dorado Royale * Playa Paraíso * Punta Maroma * The Snail * Paa Mul NOTE: Some hotels or resorts on the list do not allow access to the facilities, so pick-up at the nearest entrance or access applies. NOTE 2 : Some hotels or lodging centers are located in hard-to-reach areas (very narrow streets, alleyways, bad streets, blockages or for security reasons), so pick up at the closest possible point applies. NOTE 3 : The exact pick-up time varies by hotel. Some estimated schedules are: * Tour of 10:00: Cancun : 9 : 00 : 00 : Puerto Morelos : 8 : 30 : 00 : Playa del Carmen : 7 : 50 : 00 : * Tour of 12:00: Cancun : 11 : 00 : 00 : Puerto Morelos : 10 : 30 : 00 : Playa del Carmen : 9 : 50 : 00 : The time shown on your ticket is the departure time of the catamaran. * If your hotel is not listed, please ask us if we can pick you up there or what the nearest meeting point would be. * * You will receive a final confirmation message (one day before your scheduled tour date) with the exact time and pickup point, in your contact information.