Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Comfortable walking shoes are recommended • No refunds are available once a tour or service has commenced • Children must be accompanied by 2 adults minimum A minimum of 2 Adults per booking is required • Mobile phone number of the customer must be provided to the company when the reservation is made • In some occasions the visit could be conducted in two languages • Andalusia Tour Travel is not responsible for the delay takes place at the entrance of the monuments, either by the organization and / or internal management of the monument. • The abandonment or separation from the group during the guided tour involves loss of any right to claim. • If any change is produced in any visit, it shall be informed at the time of booking or at the beginning of the service, being valid and definitive information provided by the guide at the start of the visit. Any of the places specified in the development of each of the visits, may be replaced by another of similar category or characteristics, whether special or force majeure circumstances oblige us to do so. • Please be punctual at the scheduled time, otherwise Andalusia Tour Travel is exempt from any responsibility and shall be deemed as service performed.