Ticket Information

Description

2025 Schedule Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• Upon booking, please contact Above and Beyond Alaska at least 72 hours ahead of time at +1 907 364 2333 with the following information for all passengers: • all participants names • raingear & shoe sizes (for adult men and women, S-XXL and youth, S-L) • ages • height & weight • any pertinent info re: medical conditions, allergies or dietary restrictions • Visiting specific features such as ice caves, moulins, etc. cannot be guaranteed due to the constantly changing nature of the Mendenhall glacier. Your guide will assess the hazards the day of the trip and determine if a particular area is safe enough to trek upon or enter

Pickup Information

The “C” Sign, located near the cruise ship docks directly between Mt. Roberts Tramway and the green Taku Smokeries building, is our centralized downtown meeting location for all clients in the downtown area, including the majority of cruise ship passengers. Clients staying at major hotels in the Mendenhall Valley may be picked up directly from their hotel. Clients with their own transportation need to contact our office to arrange a meeting location.