Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Fish & Chips at 5.30 pm in Poppies Fish & Chip restaurant, 6 - 8 Hanbury Street, Spitalfields, London E1 6QR It is the restaurant as shown in the photo we have booked you a table. Please show this message, either printed or on your device, to the restaurant when you go in, as your proof that you have pre-paid meals with them.  We will advise them of your booking and your name. Please be aware that all fried food on the menu including the fish and the chips is fried in ground nut oil. If you want your food fried in vegetable oil, they have a separate small fryer available but you need to tell us that you would like this at least 48 hours in advance of your booking and give us your exact food order. For all other non-vegetable oil fried orders, you do not need to tell us your food order in advance, you choose your food from the menu when you are seated. Please also ask your server for any information regarding food allergens before placing your order. Here are your meal options included in the price of your ticket. Regular Cod & Chips, Haddock & Chips, or Plaice & Chips. Or anything else from the menu below that is "....... & Chips" that is equal to or less than the menu price of regular Cod & Chips. There is no service charge to pay on any of the items above, it is included in your ticket with us, but you may leave a tip at your discretion. Here is the menu: https://poppiesfishandchips.co.uk/menu/ Drinks are not included, nor are any extra side dishes, starters or desserts so if ordering these you will need to please settle the bill separately for these additional items. If you wish to order a more expensive fish option from the menu you will need to please pay the restaurant the difference between the Regular Cod & Chips and the meal that you have ordered. To reach the starting point of the tour turn left out of the door and left again into Commercial St, turn right at the end. Continue over the next lights and you can see Aldgate Station 20 yds ahead.