Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

If you have chosen one of the museum tour options: -DOCUMENTS: You must take your ID with you. The maximum size of backpacks or handbags brought into the Museum can not exceed dimensions: 30x20x10 cm. Please leave your bags on the bus -DEPARTURE TIME ️: The start time of the tour may change due to the limited number of guides available at the Auschwitz Museum. Please get in touch with the supplier to confirm your exact departure time the day before the tour. If you do not specify your hotel address, we will be waiting for you at our pick-up place: Pawia 18b, kiss and ride stop, next to the Mercure hotel. -VOUCHER: Present this voucher to our tour leader to start the tour. We invite you to Discover Cracow with us! Wanna know more? Contact us on Instagram, Facebook, or via email: booking@discovercracow.com In case of any issue, please contact us on WhatsApp PL + 48 577 772 181

Pickup Information

If you've chosen the hotel pick-up option, please provide the address from which you'd like to be picked up during purchase. If you select the meeting point option, you will be picked up from Pawia 18b. Please contact the supplier to confirm your exact departure time the day before the tour. If you do not specify your hotel address we will be waiting for you on our pick-up place: Pawia 18b, kiss and ride stop, next tothe Mercure hotel.