Ticket Information

Description

Lunch box: You do not need to think about food. Our host will manage for you lunch- big sandwich, water, chocolate, apple. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Driver will give you yours ticket entrance before you will enter to Museum

Pickup Information

We will pick you up from any address in Kraków. Note! Pick up time is possible between 5:00 AM-3 PM. It's depens of yours entry tickets, We recommend setting it for an hour and a half before your tour of the museum begins. Your preferred time guaranteed. Please get in touch with us by WhatsApp/email or text message about the exact time a day before the tour. Please note: Due to the very limited availability of guided tour tickets in English at the Auschwitz-Birkenau Museum, we reserve the right to replace the guided tour with one in another available language or with an admission ticket only. We ask for your understanding; our priority is to ensure that you are able to visit the Auschwitz-Birkenau Museum, as we know this is an important experience for you.