Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Entry passes for individual visitors without educators are free and provided by Auschwitz-Birkenau Museum, according to official regulations of the Museum Entry tickets are not booked by the tour operator in advance. The tickets are collected individually before the tour with the help of the tour leader.

Pickup Information

Bus stop "Kiss and ride", have your voucher ready, the driver will ask for it Pick up time is possible between 6:00 AM-1:30 PM. Your preferred time is not guaranteed. You will be informed by WhatsApp/email or text message about the exact time a day before the tour. Due to the growing interest in reservations at the Auschwitz-Birkenau Museum, we would like to encourage you to make your reservations as early as possible. This is in order to 100 % guarantee a visit at a convenient time with an English-speaking guide. To do so, we need your names at least one month before the visit. Bookings made less than month are already routed as last minute. PLESE NOTE! We ask for your understanding and for your understanding, these regulations are not our ideas. They are the regulations of the Auschwitz-Birkenau Museum to which we must to adapt.