Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Pickup Information

【Pick up location】 We can pick up customers from hotels around Kanazawa station. If the pick up location list doesn't have your hotel, please let us know and we will check if it works or not. Also, we can also pick up from places like certain cafes or shops(for example. Starbucks at Kanazawa station) 【Pick up time】 Customers can decide the pick up time at their hotel between 8:30am to 02:00pm. Please let us know the time in the special requirement section. Since this is a walking tour, our tour guide will pick up customers on foot.