Ticket Information

Description

Economy Van 16/18 seater: Group of max 12 passenger(s) and 12 piece(s) of standard sized cabin/checked luggage (maximum size: 24 inches) No Meet & Greet: Please contact the driver on duty at the designated meeting location KLIA1 @ LEVEL 1 - Door 4 KLIA2 @ LEVEL 1 – Door 1/3 Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• Free Waiting Time: The driver will wait for up to 60 minutes after your flight's arrival/desired pick up time • Airport Arrival Pick Up Instructions (without paging service) Please contact the driver on duty at the designated meeting location when you arrive pickup point. Please note that you might need to wait approximately 10 minutes for the drivers to pick you up at the location Pickup Point : Car: Economy 5 / 7 seater Pickup location • KLIA1 @ LEVEL 3 - Door 7 Pickup location • KLIA2 @ LEVEL 2 - Pillar 11 Van 10 / 16 / 18 seater Pickup location • KLIA1 @ LEVEL 1 - Door 4 Pickup location • KLIA2 @ LEVEL 1 – Door 1/3

Pickup Information

Free Waiting Time: The driver will wait for up to 60 minutes after your flight's arrival/desired pick up time Pick up time and driver details shall update to you later in the evening time by email, please check your email (inbox/spam mailbox) after 8pm Airport Arrival Pick Up Instructions Contact the driver on duty at the designated meeting location when you arrive. Please note that you might need to wait approximately 10-15 minutes for the drivers to pick you up at the location Pickup Point: Economy 4 / 5 / 7 seater KLIA1 @ LEVEL 3 - Door 7 KLIA2 @ LEVEL 2 - Pillar 11 Van 10 / 16 / 18 seater KLIA1 @ LEVEL 1 - Door 4 KLIA2 @ LEVEL 1 – Door 1/3