Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

• Please note: entrance tickets and transport included. This voucher will not be accepted if presented directly at the venue. • Comfortable walking shoes are recommended • All bags, purses and other items will be opened and inspected at the Visitor Complex. (Procedures to search all bags carried into the complex by visitors and employees are actions taken as part of the increase in security and not part of a specific threat) • If any of the items below are discovered, you must surrender them to a Security Officer. Surrendered items will not be returned to you. Since all guests have to go through the metal detectors, please reduce the number of items you normally carry. Visitors could face delays entering the park as a result of the searches. • Please contact Gray Line Orlando in order to confirm your pick up time at the nearest complimentary pick up location. The following items are not permitted at the KSCVC: • Firearms of any type (with or without a permit), ammunition, pepper/mace sprays • Knives of any size, box cutters or like items, hardpointed items including scissors or nail files • Coolers, luggage or other large bags are not permitted Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time. Times are subject to change due to local traffic conditions. This operator requires you to contact them directly prior to this tour/activity. Please contact us for the following Meeting points: Charley's Steak House, meeting point: Please let Gray Line know you are boarding there and confirm there is no change to pick up time -please call or whats app +1-407-522-5911 the day prior. For meeting points at: Walt Disney World Dolphin Resort Golden Corral Buffet & Grill Loews Royal Pacific Resort at Universal Orlando: Avanti Palms Resort and Conference Center: Please inform Gray Line you are boarding here by phone or whats app +1- 407-522-5911 the day prior to tour.