Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Contact Information Backpacker Samui Travel – Koh Samui WhatsApp: https://wa.me/66826375444 Emergency Phone: +66 82 637 5444 or +66 81 476 9630 ***Important: Please contact us via WhatsApp 1–2 days before your tour date to confirm your hotel and pickup details*** For urgent assistance on the travel day, please contact us immediately by WhatsApp or phone.

Pickup Information

IMPORTANT – PICK-UP INFORMATION Approximate schedule: Hotel pickup is between 9:00–9:15 AM. The boat departs at 10:00 AM for a 4-hour private boat trip, returning to the pier at approximately 2:00 PM. After the tour, transfer back to your hotel is included, with arrival expected around 2:45–3:00 PM, depending on your hotel location and traffic conditions. Please contact us via WhatsApp 1–2 days before your activity to confirm your exact pick-up time and meeting point. Pick-up is available from selected hotels, private houses, and villas in Koh Samui. Pick-up may not be available from properties located on very narrow roads or in steep/hilly areas. Cruise Ship Travelers: Pick-up from Nathon Port may be available for cruise ships scheduled to arrive in Koh Samui at 7:00 AM or 8:00 AM. Please contact us in advance to confirm availability. Your exact pick-up time and meeting point will be confirmed via WhatsApp