Ticket Information

Description

Duration: 8 hours Minibus Self-guide: The tour is self-guided, with a relaxed, leisurely pace tailored to your style. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• Dress code is smart casual • Comfortable walking shoes are recommended • Due to the nature of this tour and the safety of all guests, the tour operator reserves the right to refuse service to passengers who are intoxicated or show signs of intoxication. If, as a result, your tour is canceled, you will not be entitled to a refund. • Due to Covid 19, Auschwitz Museum reserves the right to change the visiting time, therefore the pickup time is approximate and may change. • Exact pickup time will be confirmed in the afternoon the day before the tour, please keep this in mind when planning your stay. • If you will not be arriving at your destination within the specified reconfirmation period, please reconfirm with the local service provider prior to travel, or upon arrival at your destination. Please note that departure times and locations may vary slightly. • Each traveller is allowed a maximum size of any baggage allowed in The Auschwitz Birkenau Museum is 30x20x10 cm. Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time.

Pickup Information

Customer needs to provide their accommodation address in order to perfom hotel pickup. In case of lack of this information customer will be awaited at our meeting point at Straszewskiego 14 Street. Please consider that some of the hotels located in Kraków Old Town are in traffic restricted area and no direct pickup is available! When the transfer is made by a large bus -Mercedes Sprinter- it is unable to enter some streets. In that case we provide a pickup from closest possible pickup point. Due to large siege in Museum during several occupied months, Auschwitz Museum reserves the right to change the visiting time, therefore the pickup time is approximate and may change. The pickup for the tour starts above to choosen start time option. ⚠️ You will be picked up from your selected location between 5:30am to 1:30pm depending on museum's availability to start the tour. Select your most favorable timeslot and we will try to fit you in, but it is not a guarantee. We will inform you the final pickup time at least 24 hours prior to pickup time so you can make plan to arrive at pickup location. Changing the pickup time does not entitle you to cancel the trip and receive a refund.