Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Please arrive 10 minutes before the tour begins. Once the group has departed, latecomers cannot join and tickets are non-refundable. A dress code applies for places of worship and selected museums: shorts and sleeveless tops are not allowed; both men and women must cover knees and shoulders. Please note that the meeting point is not located on the Wawel Hill, but at the location indicated on your voucher. Gratuities are optional but always appreciated as a gesture of thanks for your guide. To get a youth discount students must have valid student ID ( date of birth, expire date, picture ) card with during the tour and to show it when asked