Ticket Information

Description

Kaikoura Whale Watch Day Tour from Christchurch including a one way Coastal Pacific Train Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Kaikoura Whale Watch Refund Policy: • Once the tour has commenced only the unused portion of the tour will be refunded should the boats not sail or the planes not fly. • If due to whale sightings or weather conditions the boat offers a partial refund, this refund will be passed on to customers. • If whale watch is undertaken by light aircraft and no whales are seen, no refund applies. • Coastal Pacific Train is non refundable if cancelled inside 72 hours of the scheduled tour start time. A decision is made at 7:00am each day, based on local weather conditions, as to whether the tour will depart Christchurch or be canceled. If the tour is canceled, clients are notified by 7:15am and no cancellation fees are charged. If the tour travels to Kaikoura and the whale watch cruises are canceled, whale watch plane tours are offered as an alternative. If clients do not wish to fly, or the plane tours are also canceled, a cash refund of NZD 80.00 per adult is given. Refund is issued on the day of the tour by the tour operator in Christchurch. • Comfortable walking shoes are recommended • Minimum numbers apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund • If you will not be arriving at your destination within the specified reconfirmation period, please reconfirm with the local service provider prior to travel, or upon arrival at your destination. Please note that departure times and locations may vary slightly. Hotel pickups commence prior to this time, you must contact the local service provider to verify your exact pickup time.

Pickup Information

pickups from most Hotels/Motels & backpackers