Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Pickup Information

I’ll contact you directly to confirm your pickup time and location. Complimentary pickup is available from Ensenada’s downtown area or the cruise ship terminal. Pickup can also be arranged from local hotels or a preferred meeting point within Ensenada. For guests coming from the border, Tijuana Airport, or Rosarito, transportation is available for an additional cost. Please ensure your contact number is correct so we can coordinate your pickup smoothly.