Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

Upon arrival at your chosen departure point, please present your voucher & ID in exchange for your activity. Please arrive at the departure point minimum 15 minutes to your tour start time. Schedule: London Eye Departure Points and Return point: London Eye, Belvedere Road, Tourist bus stop, London, SE1 7NA (nearest tube and train station is Waterloo, 2 minute walk). Green Park Departure Point and Return point: Green Park Station, Piccadilly, Tourist Bus Stop, London W1J 9DZ Look out for the Golden Tours' blue bus Please Note: Please arrive 15min prior to your departure time to allow time for boarding. English Live Guide will be available on this tour. Audio guides will be available in 12 languages (English, French, German, Italian, Spanish, Chinese, Russian, Brazilian Portuguese, Polish, Hindi, Japanese and Arabic). Seating on the bus is on a first come first served basis. Downstairs seating is also available if preferred. This is not a Hop-On Hop-Off bus tour and customers will need to remain on the bus for full loop. There will be no breaks during the tour and no restroom available on board. No food will be provided on this tour. During summer months the night tour will operate mainly in daylight. Supplier: Golden Tours Gray Line London Local supplier telephone number: +44 20 7233 7030 or +44 207 630 2028 E-mail address: reservations@goldentours.com