Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

End Point

Redemption Instructions

Unfortunately this tour is not wheelchair or mobility accessible. Photography is not allowed inside the State Rooms of Buckingham Palace, which is where most of your tour occurs. Due to palace restrictions, no tour guides are allowed to accompany groups into the palace. After your comprehensive guided walking tour of St. James Park and the Mall, your guide will lead you to the correct entrance, verify your tickets, and provide you with your audio guides for your self-guided tour. There is a security check before entering Buckingham Palace. You'll need to store any strollers or large bags at the check-in before entering security. We recommend leaving them at your accommodation. Smaller bags and purses are allowed. Water bottles are allowed, but food and drink cannot be consumed inside the palace. This tour has a timed entry at mid-morning, which means you'll be inside the palace during the Changing of the Guard ceremony. Please note that due to timed entry tickets, customers that arrive late at the meeting point cannot be accommodated nor rescheduled. Therefore we always recommend arriving 10-15 minutes prior to the start time.