Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Pickup Information

Hotel Transportation: If you selected transportation, please provide the name of your hotel at the time of booking. Your pickup time will be confirmed after we receive your reservation, as pickup times vary depending on your hotel location. Please be in your hotel lobby 10 minutes before your confirmed pickup time. Your driver will arrive in a shared transportation van to take you to the marina. Transportation must be reserved and confirmed at least 24 hours before your scheduled tour date to ensure service. Marina Meeting Point: Guests making their own way to the marina may check in directly at Gali Plaza. If hotel information is not provided at the time of booking, this will also be your meeting point. Please arrive 30 minutes before your tour departure time at Gali Plaza, Local 39, Blvd. Paseo de la Marina, 23450 Cabo San Lucas, directly across from the entrance to Hotel Sandos Finisterra. Cruise Ship Guests: Cruise guests are welcome! Please make your way to Gali Plaza in the Cabo San Lucas marina area and arrive 30 minutes before departure. If your ship is tendering, please allow enough time to come ashore and reach the meeting point. Seasonal Departure Times: September 1 – April 30: Boat departs at 4:30 PM. May 1 – August 31: Boat departs at 5:30 PM. Sailing Duration: Approximately 2 hours.