Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

• The vehicle would arrive at anytime in between the said timings, unless due to any unavoidable circumstances such as traffic conditions, mishap or in case of any other delay • Since safaris involve off-road driving, pregnant woman, people with heart problems and other sensitive ailments will undertake the tour at their own risk • Children below 4 years are under their parents' responsibility during safaris • Guests must call the local tour operator contact mentioned on the voucher at least 24 hours before the tour date in order to reconfirm the timing for the pick up from their hotel. Hotel pickups commence approximately 30 - 60 minutes prior to this time, exact pickup time will be advised on reconfirmation. * For Reconfirmation or Inquiry you can always do that by email on assistance24@grayline.ae or by phone 24*7, call us on +971 4 234 0811 - ext. 131 (UAE) or Whatsapp us at +971 4 234 0811.