Ticket Information

Description

Pickup included

Cancellation Policy

If you cancel at least 3 full day(s) before the scheduled departure time, you will receive a full refund.<br>If you cancel within 3 day(s) of the scheduled departure, you will receive a 0% refund.

• 100% refund if cancelled 3+ days before the start date
• 0% refund if cancelled less than 3 day(s) before the start date

Redemption Instructions

You must present your printed or digital ticket 1 day before the tour required from 8:00 a.m. to 10:00 p.m. or call by phone.

Pickup Information

You must be strong in the schedules marked for each tour, We receive our travelers in the hotels in the downtown area of the city of Palenque. After the scheduled time there is a waiting window of 20 to 25 minutes as we pass through different hotels.