Ticket Information

Description

Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

This Ticket is not a pass to any sites to visit. If passes have been bought they be delivered on the day of tour by the driver. Tours pick up and drop off at clients’ hotel. Tour pick up times are flexible but MUST be advised at time of booking. Tours do not include entrance fees. Chauffeurs provide a panoramic tour with historic highlights and luxurious transport to and from the sites visited but are not accredited tour guides. The tour descriptions are suggested itineraries, the passengers may visit any other sites within the tour areas that they may wish to visit, time permitting. The driver will discuss any specific requests with passengers on the day. Unfortunately, due to UK regulations chauffeurs are unable to escort clients into historic sites and are prohibited from offering highlights within the sites. Blue badge accredited guides are available upon request (subject to availability and additional costs detailed below).

Pickup Information

Please reconfirm your pickup time 24 hours before your tour. If you are staying at a hotel, please wait inside the hotel lobby; your driver will come in with a name board. If you are staying at a private address, please wait outside your front door or liaise directly with your driver to arrange the most convenient pickup location. You will receive your driver’s details 24 hours before your tour. We can pick up from any hotel or private address in London. When booking, please provide as much detail about your address as possible. Once your booking is confirmed, we will contact you to finalize your tour details and answer any further questions.