Ticket Information

Description

INCLUDED MEALS: Packed breakfast box + Upscale lunch at 5-star hotel restaurant + Dinner at famous Chinese eatery (former 1 Michelin star). FIRST CLASS MINIVAN: Full-day private transportation by flagship First Class minivan + Free 4G LTE WIFI access onboard vehicle in Malaysia. BORDER ARRANGEMENTS: All border paperwork + Guaranteed drive-through lane usage at the border + No standing-in-line. DELUXE PACKAGE EXTRAS: Complimentary take-home sarong (Malay traditional costume) + Hygiene amenity kit + Famous premium cheesecake slices. GUIDE CATEGORY: 100% licensed professional local English-speaking guide (expert senior guide). INCLUDED TICKETS: Observation deck tickets at Kuala Lumpur + River cruise tickets at Malacca + All other tickets as stated under Inclusions. HOTEL PICKUP/DROP-OFF: Includes Singapore hotel pickup in the morning as stated + Singapore hotel drop-off after the tour. Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Outlying Singapore hotels advisory: Guests staying at selected outlying hotels will be met by our guide at the hotel lobby, who will arrange for a courtesy taxi/shuttle to our office (20 miles from downtown Singapore) to board the private tour vehicle. Travel advisory: Though unlikely, unforeseen circumstances such as pick-pocketing etc may occur at any time. While assistive efforts will be made, guests are advised to purchase comprehensive travel insurance as local assistance may be limited. Food allergy advisory: Many Malaysian chefs have limited understanding of food allergies, guests are advised to consume all food at their own discretion. Weather advisory: Malaysia's weather is warm and humid with occasional rain the whole year round (similar to Hawaii), please dress appropriately. Umbrellas will be provided in the event of wet weather. Customs advisory: In accordance with Singapore laws, any alcohol/tobacco/ marijuana/drug/vape brought/bought during this tour must be discarded before re-entering Singapore. Random spot checks may be conducted by the Singapore authorities, and fines may be imposed on guests in possession of these controlled items. Drive-thru border advisory: While guests are not required to stand-in-line at the drive-thru border, some waiting time (for in-vehicle passport checks) may be expected due to post-pandemic manpower shortages at the border. Skybridge closure advisory: In the event that the Petronas Twin Towers skybridge is closed (ie: sanitisation on selected Mondays, religious holidays etc), guests will be notified in advance and a visit to the Kuala Lumpur (KL) Tower observation deck (with similar city views) will be offered as a replacement.

Pickup Information

Vehicle plate/photo, guide information and more instructions will be sent via email/sms 12 hours before departure