Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

Upon arrival at the departure point, please present your voucher & ID in exchange for your activity. Departure Point: London Eye, Belvedere Road, Tourist bus stop, London, SE1 7NA (nearest tube and train station is Waterloo, 2 minute walk). Please Note: • This is not a Hop-On Hop-Off bus tour and customers will need to remain on the bus for the duration of the tour • There will be no breaks during the tour • No food will be provided on this tour • We reserve the right to refuse entry onto the bus. • Buses will be cleaned thoroughly after every tour • Please be at the meeting point minimum 15 min prior to your booked departure time • We are aiming to have a live guide on every departure, however due to the current situation, a live guide can not be guaranteed Supplier: Golden Tours Gray Line London Local supplier telephone number: +44 20 7233 7030 or +44 207 630 2028 E-mail address: reservations@goldentours.com