Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

How to use your tickets Show your smartphone ticket at the entrance. Due to restricted numbers in the museum, immediate entry cannot be guaranteed and guests may need to wait a short while. Important information The 'All Aboard' play zone is for children aged 0-7. The Museum is fully accessible with a buggy. Alternatively, you can leave your buggy in the buggy park, which is located just inside the museum's entrance, situated opposite the cloakroom. London Transport Museum Terms & Conditions All persons entering London Transport Museum (LTM) and any of its external events must pay for admission or hold a valid ticket. All tickets/passes are non-transferable and accordingly may not be sold or passed to any third party. Conditions of Entry Admission to LTM, Acton Depot and/or any external event is at your own risk, LTM and the Authority Group shall have no liability whatsoever for any loss, damage or injury to person or property whatsoever caused. This does not exclude liability for death or personal injury caused by LTM’s or by any member of the Authority Group’s negligence. LTM and the Authority Group takes no responsibility for any damage, loss or theft to Your personal belongings except due to LTM’s or any member of the Authority Group’s negligence. You must observe all laws, byelaws and health and safety requirements, policies and announcements relating to the event as directed by LTM or Authority Group members of staff. If You do not follow any directions given by LTM and/or Authority Group members of staff, or cause damage, nuisance or injury to another ticketholder, LTM or Authority Group members of staff, LTM and/or Authority Group members of staff at its absolute discretion may eject You from the premises. For full Terms & Conditions, please visit www.ltmuseum.co.uk